Most of my work sits somewhere between business strategy, product & service design, and getting teams aligned on what to build next.

More case studies

Navigating the CPO role

How I shape product strategy and design at 1oT

The Library of tomorrow

Designing public libraries to become transformative civic platforms

Automated price offers to save time and convert better

Automated price offers to save time and improve conversion

Designing a website for 1oT audience

Redesigned the website to clearly show what 1oT offers

Onboarding new customers to 1oT

Automated onboarding to help customers get started faster